Ever told a customer they have zero fashion sense? Or held them to ransom just after their house was wrecked by a tornado? Maybe you’ve spent 20 minutes arguing on the phone like a spoiled child because they no longer want your service? If so, congratulations, you’ve made it into the exclusive club of the worst customer service workers in the world!
5 customer service fails that will make you squirm — James Thornton, Get App Lab